Privacy Policy

Last updated: June 2026

Who we are

Wrightwood Bespoke Carpentry is a sole trader business operated by David Wright, providing bespoke carpentry and joinery services across Essex and the surrounding areas. For the purposes of data protection law, David Wright is the data controller.

Contact: wrightwoodcarpentry@gmail.com · 07415 411 183

What data we collect

We only collect personal data you provide directly to us, or that is generated automatically when you visit our website:

• Contact and enquiry data -- your name, email address, phone number and message when you submit our contact or quote form.

How we use your data

• To respond to your enquiry and provide a quote for our services.
• To contact you about your project or booking if you become a customer.

We do not use your data for marketing emails, we do not sell your data, and we do not share it with any third party except as described in this policy.

Legal basis for processing

• Enquiry and contact data -- processed on the basis of legitimate interest (to respond to your request for a quote or information).

Cookies

Our website uses the following cookies:

• Cookie consent (cw_consent) -- a cookie we set to remember your cookie preference. This is a strictly necessary cookie and does not track you.

We do not currently use any analytics or tracking cookies. If this changes in future, we will update this policy and ask for your consent before setting any new cookies.

Third-party services

• Netlify -- our website is hosted by Netlify, Inc. Netlify may process server logs containing technical data such as IP addresses. See Netlify's Privacy Policy.

How long we keep your data

• Enquiry and contact data: we retain email correspondence for up to 2 years, then delete it.

Your rights

Under UK GDPR you have the right to:

• Access -- request a copy of the personal data we hold about you.
• Erasure -- ask us to delete your personal data.
• Rectification -- ask us to correct inaccurate data.
• Restriction -- ask us to limit how we use your data.
• Object -- object to processing based on legitimate interest.
• Portability -- receive your data in a portable format.

To exercise any of these rights, contact us at wrightwoodcarpentry@gmail.com. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.